Hello im Anthony Wright We took my vehicle a good 2016 dodge dart to the 9728 a few knotch rd so you’re able to firestone to solve a leaking gas line. After a few days brand new technicinan informed me that we as well as expected a gas pump. The vehicle was driving primary no items so i told your just to alter the fuel range. After 2 days i got a phone call from the 439 pm Get 14th from them claiming.

Firestone Complete Automobile Care and attention – Incorrect diagnosis

Hello, My name is Damon Plumides within the Charlotte N.C at the 704-890-2481. I have an excellent Firestone account lower than my personal wife’s identity Rhiannon Hendren, where i’ve got an abundance of solution are employed in during the last at 13834 Metal Creek Rd. place. We have an excellent 2013 KIA Spirit you to stopped and won’t initiate the other day, so i got it towed compared to that spot to see just what the difficulty wa.

My scheduling #:147701159. I requested an online fulfilling towards the east from the Midlothian Turnpike, Richmond, Va Firestone venue therefore wasn’t honored. Anyone told you they don’t pass by online solution requests. He only has dos aspects operating and online demand cannot reflect work becoming did day to day. He might maybe not perform a controls alignment, car care, tire rotation, and check having fingernails, otherwise right air. I begged your to name various other location to solution my car, he known as Lake Harbour Dr, Midlothian department Firestone. I spent 2 days at this place and you will paid for service I did not demand. The service We asked the very first trip to one to area try a wheel positioning, oil change, tire rotation, and check having nails, and you will correct sky peak. They conned me and you will did not award my personal demand making me believe I became having the solution We questioned. As an alternative, that they had me to believe I wanted my braking system water changed, fuel filter out, buttocks bulbs. I was haggled for the to shop for and you can certain to the to purchase while the so you’re able to end “are dropped by the police”. Shortly after driving my vehicle domestic, and you can seen it wasn’t aligned, I called the River Harbour Dr, Midlothian department Firestone, I was informed to carry my car back early to track down they done. I gone back to the shop on may fifth and are told I did not demand a wheel positioning, for this reason this service membership wasn’t done. I became also considering an estimate out of an equipment I desired to find my vehicle lined up properly, and this the auto originator Ford didn’t make the vehicles accurately. I became frightened, embarrassed and you may believed ruled by Men. My car has been aligned ahead of by the Firestone and evetime We have to pay her or him $ basically to get my car lined up. I am tired of to acquire even more rims, as well as most other services I don’t you desire, can’t afford, and failed to request.

Wished result: My vehicle aligned, and you can people harm to my personal rims, once the I had crisis health check outs together with to push my personal vehicles. I would like my money back to your services I did not consult.

I was haggled towards acquiring a visit the site right here credit card to cover the job they convinced myself I wanted

Firestone have done wheel alignments on my car in past times, and most minutes I have had to order unrequested functions and you can/otherwise tires. My personal initial ask for service booking #:[protected]. I requested an online appointment toward east on Midlothian Turnpike, Richmond, Virtual assistant Firestone place also it wasn’t recognized. The individual told you they don’t really go-by on the web service demands. The guy only has dos auto mechanics performing an internet-based consult cannot echo the job getting performed every now and then. He could maybe not do a wheel positioning, oil change, tire rotation, and look having nails, or correct heavens. I begged your to-name several other place to provider my vehicle, he known as River Harbour Dr, Midlothian branch Firestone. We invested two days at this venue and you may covered service I didn’t consult. This service membership I requested the 1st trip to you to venue is actually a controls positioning, car care, tire rotation, and look to possess fingernails, and you can best air height. They conned me and did not prize my demand and made me personally believe I was having the service We questioned. Instead, that they had me to believe I needed my braking system liquid altered, energy filter out, butt bulbs. I found myself haggled into purchasing and persuaded with the to order just like the so you can avoid “being dropped by the police”. Shortly after riding my car house, and you can seen it wasn’t lined up, We called the Lake Harbour Dr, Midlothian part Firestone, I happened to be told to carry my vehicle straight back very early to get it over. We gone back to a shop on may 5th and you may was informed I did not request a wheel alignment on may next, this is exactly why this service membership wasn’t complete. I found myself plus offered a price for a kit I desired to obtain my car aligned securely, hence Ford don’t improve automobile precisely. I was conned towards thought I wanted a wheel alignment package. Ford have not appreciated my vehicle regarding provider. During those times, I was frightened, ashamed and you can thought ruled because of the People. My vehicle has been aimed ahead of by the Firestone and evetime We have to pay him or her $ just about to locate my vehicle aimed. I’m tired of purchasing alot more tires, and or most other services Really don’t you need, can not afford, and didn’t consult. They ruined my personal Mother’s Date, and when you will find any problems to my wheels, as the I experienced several crisis medical visits together with to-drive my vehicle. I am not delight that have Firestone, plus the awful medication he has agreed to myself.